.Five9 (FIVN) has been actually awarded the 2024 Aragon Study Development Honor for AI Get in touch with Centers and called a Leader in 2 Aragon Analysis Planet rumors: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. The business was actually recognized as one of the most tactical supplier in the artificial intelligence Representative Platforms report.At the primary of Five9’s development is their vision for The NEW CX, where AI Agents and also AI-empowered Human Representatives collaborate to provide hyper-personalized consumer experiences. The provider just recently presented brand-new advancements featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use modern technology in market progression and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Development Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Investigation Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also called an Innovator in The Aragon Research Study World for AI Broker Platforms in the ICC, 2025 and Aragon Research Entire World for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has actually been actually called a winner of the 2024 Aragon Research Study Technology Award for AI Connect With Centers. Furthermore, Five9 has actually been actually named a Leader in pair of Aragon Research study Globe documents: AI Representative Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This acknowledgment from Aragon Study emphasizes Five9’s setting as a leader in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 file positions Five9 as the best
strategic provider rated in
the record, recognizing Five9 s key vision for AI-driven development in CX. At the core of the development is Five9’s perspective for The NEW CX where AI Professionals and AI-empowered Person Professionals collaborate to provide hyper-personalized, simple client adventures. By inspiring services to deliver transformative consumer interactions while reducing expenses and also strengthening productivity, Five9 is establishing brand-new standards for AI-powered answers in the contact center industry.
AI is foundational for generating outstanding consumer adventures, and our company are actually honored to become identified by AragonAnalysis as innovative for our efforts to thrust the smart call center onward, claimed Jonathan Rosenberg, Principal Innovation Police Officer and Chief of AI, Five9. Our focus has actually been actually, and also will definitely continue to be actually, helping organizations supply those knowledge along with easy-to-use resources and also functionalities. Along with each brand-new advancement, we take a breakthrough for both Five9 and for the business as a whole.
The Aragon Analysis Technology honor recognizes service providers leveraging lofty use of technology to certainly not just adjust as markets alter, however to actively interrupt as well as update just how their markets are going to grow. Five9 was officially shown with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s commitment to technology, specifically its own eyesight for mixturing AI Professionals as well as AI-empowered Person Agents, is preparing a brand-new standard for how companies can deliver hyper-personalized and also seamless consumer experiences, pointed out Jim Lundy, Creator, Chief Executive Officer as well as Lead Professional, Aragon Research Study. This honor and also document id improves Five9’s commitment to providing artificial intelligence developments for CX.
Previously this year, the company offered brand-new advancements, including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that improve the technique providers move toward CX, steering better end results for both clients as well as brokers. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, offers a complete suite of remedies to power AI-elevated client expertises that supply better organization end results as well as Carry Happiness to CX.
Our combined cloud-native offering makes it possible for hyper-personalized client adventures and also more enabled workers, bring in every customer interaction a lot more hooked up, straightforward, and individual. Depended on by 2,500 +consumers as well as 1,400+ companions globally, Five9 brings together the energy of artificial intelligence, our system, and our folks to drive AI-elevated CX.For more details, visit www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Civil rights Reserved.
The id of an Aragon Research study award victor is actually not a recommendation by Aragon Research of any type of merchant, item, or service. Sight resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors did Five9( FIVN) win in 2024 coming from Aragon Research? Five9 gained the 2024 Aragon Research Technology Honor for AI Connect With Centers and also was actually named a Forerunner in two Aragon Study Globe reports: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Call Center, 2025.
What brand-new AI products performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to completely transform client experience administration.Exactly how performs Five9’s( FIVN )BRAND-NEW CX vision impact customer support? Five9’s brand-new CX eyesight integrates AI Agents along with AI-empowered Individual Representatives to deliver hyper-personalized, uncomplicated clientknowledge while decreasing expenses and enhancing effectiveness.
What was Five9’s( FIVN) calculated opening in the Aragon Investigation World 2025 document? Five9was actually set up as one of the most critical merchant in the artificial intelligence Representative Platforms in the ICC, 2025 file, acknowledging their tactical eyesight for AI-driven technology in CX. When carried out Five9( FIVN) receive the AragonAnalysis Development
Honor
?
Five9 was formally shown with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.